Help launch the future Club team.

Key responsibilities

• •Coordinate operational readiness, policies, systems, budgets and opening milestones for the planned 2027 launch.
• •Recruit, lead and hold department managers accountable for service, safety, compliance and financial performance.
• •Own annual budgets, forecasts, labour controls, procurement oversight, reporting and continuous improvement.
• •Maintain licensing, WHS, emergency, risk, privacy and incident-management standards across the venue.
• •Build trusted relationships with members, guests, suppliers, community stakeholders and professional advisers.

Skills and experience

• •Seven or more years in senior club, resort, hotel, hospitality or multi-outlet venue leadership.
• •Demonstrated accountability for significant budgets, large multidisciplinary teams and measurable operating results.
• •Strong governance reporting, commercial judgement, people leadership and member or guest-service capability.
• •Current RSA and RMLV or approved-manager eligibility if appointed to licensed-venue management responsibilities.

Desirable qualifications

• •Degree or diploma in hospitality, business, management or a related discipline.
• •Pre-opening, waterfront, private-club, marina, resort or major-event experience.

Key responsibilities

• •Open, supervise and close assigned venue operations and complete accurate duty handovers.
• •Coordinate restaurant, bar, pool, member service, security, transport and event teams during the shift.
• •Respond to incidents, service recovery, staffing changes and operational risks within delegated authority.
• •Verify cash, key, access, responsible-service, emergency and closing controls before sign-off.

Skills and experience

• •At least four years in hotel, club, resort or multi-outlet hospitality operations, including two years in duty management.
• •Strong leadership, incident response, written reporting, service recovery and cross-department coordination skills.
• •Current RSA and RMLV or approved-manager eligibility where required for the assigned licensed-premises responsibilities.

Desirable qualifications

• •First aid, fire warden, WHS or emergency-management training.
• •Pre-opening, high-capacity event, private-club or resort experience.

Key responsibilities

• •Recruit, train, roster, brief and mentor the front-of-house restaurant team for opening and ongoing service.
• •Manage reservations, table plans, floor sections, guest flow, functions and service recovery.
• •Maintain consistent food, beverage, presentation and member-service standards during every service period.
• •Monitor labour, revenue, stock usage, breakages and operating costs against approved budgets and targets.
• •Work closely with culinary, bar, events and help-desk teams to deliver seamless member and guest experiences.

Skills and experience

• •At least four years in restaurant operations, including two or more years leading a premium or high-volume team.
• •Confident rostering, coaching, POS, reservation, cash-control and guest-resolution skills.
• •Strong understanding of food safety, responsible alcohol service, WHS and premium dining procedures.
• •A valid Queensland-recognised RSA for alcohol-service duties; RMLV or approved-manager eligibility where the appointment requires it.

Desirable qualifications

• •Certificate IV or Diploma in Hospitality, Leadership or Business Management.
• •Food Safety Supervisor competency and experience opening a new restaurant or hospitality venue.

Key responsibilities

• •Prepare opening procedures, bar layouts, beverage lists, recipes, pars and service standards.
• •Recruit, roster, train and supervise bartenders and beverage-service team members.
• •Control purchasing, receiving, cellar security, stocktakes, wastage, pricing inputs and gross-profit performance.
• •Maintain responsible-service, identification, incident, hygiene, opening and closing controls.
• •Coordinate beverage delivery for restaurant service, pool operations, member events and major functions.

Skills and experience

• •Three or more years in a busy bar environment with demonstrated supervisory or management responsibility.
• •Strong cocktail, beer, wine, spirits, stock-control, POS and cash-management knowledge.
• •A valid Queensland-recognised RSA; RMLV or approved-manager eligibility where the appointment requires it.
• •Calm leadership, accurate administration and availability across evenings, weekends and events.

Desirable qualifications

• •Formal beverage, wine, hospitality or management study.
• •Pre-opening, premium lounge, resort, club or multi-outlet bar experience.

Key responsibilities

• •Develop help-desk, membership, reservation, request, complaint and service-recovery procedures for opening.
• •Recruit and train guest-facing team members in member recognition, privacy, bookings and Club information.
• •Coordinate member requests across dining, cabanas, wellness, transport, events and operational departments.
• •Maintain accurate CRM records, service measures, escalation logs and approved member communications.

Skills and experience

• •Four or more years in club membership, hotel front office, concierge, guest relations or premium customer operations.
• •Demonstrated team leadership, CRM, reservation, privacy and complex request-resolution capability.
• •Polished written and verbal communication with discretion and strong operational follow-through.

Desirable qualifications

• •Club, resort, luxury hotel, marina or pre-opening experience.
• •Additional languages, local tourism knowledge or formal hospitality management study.

Key responsibilities

• •Welcome members and guests, confirm bookings and coordinate seating, waitlists and special requirements.
• •Maintain accurate reservation notes, member preferences and approved guest information.
• •Answer initial questions about dining, facilities, events, transport and help-desk services.
• •Communicate guest flow, delays and service priorities to restaurant, bar and management teams.

Skills and experience

• •Two or more years in reception, restaurant hosting, concierge, hotel or premium guest service is preferred.
• •Polished verbal and written communication, discretion and confident reservation-system use.
• •Professional presentation and the ability to manage competing priorities without losing warmth or accuracy.

Desirable qualifications

• •Experience with membership, CRM, hotel or restaurant reservation platforms.
• •Additional languages and local Whitsundays visitor knowledge.

Key responsibilities

• •Prepare sections, welcome tables, explain menus and take accurate food and beverage orders.
• •Deliver coordinated table service, monitor guest satisfaction and respond promptly to service issues.
• •Process POS orders and payments accurately and follow approved cash and account procedures.
• •Maintain table presentation, side stations, hygiene and clear communication with kitchen and bar teams.

Skills and experience

• •One to two years in a quality restaurant, club, hotel or high-volume service environment is preferred.
• •Strong communication, safe tray handling, menu-learning ability and availability for evenings, weekends and events.
• •A valid Queensland-recognised RSA is required for duties that serve or supply alcohol.

Desirable qualifications

• •Wine, beverage, formal-service or allergy-awareness training.
• •Experience with premium dining, functions or member-based hospitality.

Key responsibilities

• •Prepare cocktails, beer, wine, spirits and non-alcoholic beverages to approved recipes and presentation standards.
• •Engage members and guests, verify identification where required and follow responsible-service procedures.
• •Set up, replenish and close bar stations while protecting stock, equipment and cash controls.
• •Maintain bar hygiene, glassware, garnishes, stock rotation and accurate POS processing.

Skills and experience

• •Two or more years in a busy bar, premium hospitality venue or cocktail-led operation is preferred.
• •A valid Queensland-recognised RSA for alcohol-service duties.
• •Confident cocktail preparation, beverage knowledge, POS accuracy and calm performance under pressure.

Desirable qualifications

• •Recognised cocktail, wine, beer or spirits education.
• •Experience in resort, waterfront, club, event or high-volume bar operations.

Key responsibilities

• •Check table numbers, presentation and dietary instructions before delivering food and beverages.
• •Coordinate with the pass and floor team so items reach the correct guests promptly and safely.
• •Clear and reset tables, restock service points and maintain clean guest and back-of-house pathways.
• •Assist waitstaff and supervisors during peak periods while following food-safety and manual-handling procedures.

Skills and experience

• •Speed, accuracy, clear communication and the physical capacity to work active hospitality shifts.
• •Safe food handling, reliable attendance and willingness to follow structured service procedures.
• •Previous hospitality experience is preferred but training may be provided to strong candidates.

Desirable qualifications

• •Entry-level hospitality or food-safety training.
• •Interest in progressing into restaurant, bar or event service.

Key responsibilities

• •Finalise menus, recipes, specifications, plating, production plans and opening kitchen procedures.
• •Recruit, train, roster and lead the brigade across preparation, service, events and cleaning systems.
• •Control food cost, labour, purchasing, yields, inventory, wastage and supplier performance.
• •Lead safe wood-fire, grill, meat, seafood and allergen procedures with consistent quality and timing.
• •Maintain food-safety, traceability, temperature, cleaning, incident and WHS records.

Skills and experience

• •Seven or more years in professional kitchens, including substantial senior-leadership responsibility.
• •Advanced steakhouse, parrilla, grill or open-fire cooking and premium meat knowledge.
• •Commercial cookery qualification or demonstrably equivalent expertise, plus strong costing and team-management skills.
• •Ability to meet any Food Safety Supervisor appointment requirements applicable to the role.

Desirable qualifications

• •Pre-opening, high-volume premium dining, resort, club or international kitchen experience.
• •Knowledge of Argentinian cuisine, Spanish language or South American culinary traditions.

Key responsibilities

• •Supervise daily mise en place, section readiness, service execution, closing and handover procedures.
• •Train and coach chefs, cooks and kitchen support staff to approved recipes and safety standards.
• •Assist with ordering, stock rotation, receiving, food cost, waste controls and production planning.
• •Monitor presentation, timing, allergens, temperatures, cleaning and corrective actions.

Skills and experience

• •Four or more years as a qualified cook or chef, including at least two years in kitchen supervision.
• •Commercial cookery qualification or equivalent expertise and confident section leadership.
• •Strong food-safety, ordering, stock, rostering and service-coordination capability.

Desirable qualifications

• •Food Safety Supervisor competency.
• •Steakhouse, grill, open-fire, premium hotel, resort or pre-opening experience.

Key responsibilities

• •Complete section mise en place, batch preparation, labelling and service readiness checks.
• •Cook and plate menu items accurately while communicating timing with the pass and other sections.
• •Maintain temperature, allergen, cross-contamination, cleaning and stock-rotation controls.
• •Report shortages, equipment faults, quality concerns and waste to the supervising chef.

Skills and experience

• •Two or more years in a commercial kitchen or a relevant cookery qualification or apprenticeship pathway.
• •Reliable knife skills, recipe discipline, food-safety knowledge and performance under pressure.
• •Availability for rostered evenings, weekends, functions and peak tourism periods.

Desirable qualifications

• •Experience in steakhouse, grill, hotel, club or high-volume restaurant kitchens.
• •Relevant commercial cookery study or recognised food-safety training.

Key responsibilities

• •Prepare the parrilla, fuel and cooking zones safely before service and complete controlled shutdown after service.
• •Cook products to ordered temperature and specification while maintaining rest, hold and service timing.
• •Monitor yields, seasoning, equipment, fuel use and product quality throughout the shift.
• •Train developing cooks in safe live-fire procedures and communicate closely with the pass.

Skills and experience

• •Three or more years in grill, steakhouse, barbecue, charcoal or parrilla cooking is strongly preferred.
• •Advanced meat knowledge, temperature control, fire safety and disciplined section organisation.
• •Physical capacity and composure to work safely around sustained heat during busy services.

Desirable qualifications

• •Argentinian or South American parrilla experience.
• •Commercial cookery qualification or recognised live-fire training.

Key responsibilities

• •Receive and inspect meat, verify specifications and document traceability, temperature and quality concerns.
• •Break down, trim, portion, weigh, label and store cuts to approved recipes and yields.
• •Maintain knives, benches, equipment, cool rooms and sanitation to food-safety standards.
• •Monitor ageing, rotation, waste and production requirements with the Head Chef and parrilla team.

Skills and experience

• •Three or more years in trade butchery, meat processing or high-volume professional kitchen meat preparation.
• •Excellent knife safety, anatomical cut knowledge, portion control, hygiene and cold-chain discipline.
• •Ability to complete repetitive physical work safely in chilled environments.

Desirable qualifications

• •Trade butchery qualification or relevant meat-processing certification.
• •Premium beef, dry-ageing, steakhouse or whole-carcass experience.

Key responsibilities

• •Operate dishwashing and pot-wash areas safely and return clean equipment to service quickly.
• •Complete scheduled cleaning of floors, surfaces, equipment, bins and back-of-house areas.
• •Assist with basic preparation, receiving, restocking and waste separation as trained.
• •Follow chemical, SDS, manual-handling, food-safety and equipment-shutdown procedures.

Skills and experience

• •Reliable attendance, strong hygiene and the capacity for active work in a fast-paced kitchen.
• •Willingness to follow safe chemical, manual-handling and food-safety instructions.
• •Commercial kitchen experience is preferred but not essential for suitable candidates.

Desirable qualifications

• •Food-safety, manual-handling or hospitality training.
• •Interest in progressing into food preparation or a cookery pathway.

Key responsibilities

• •Supervise attendants, opening checks, pool rules, cabana readiness, cleaning and shift handovers.
• •Monitor swimmer and guest safety, lead incident response and maintain accurate safety records.
• •Coordinate pool water, plant or maintenance concerns with qualified facilities contractors and management.
• •Support service standards for towels, cabanas, member requests and poolside hospitality.

Skills and experience

• •Three or more years in aquatic, resort or recreation operations with team-supervision experience.
• •Current first aid and CPR plus a recognised pool-lifeguard qualification for assigned supervision duties.
• •Sound aquatic-risk, WHS, incident, communication and customer-service capability.

Desirable qualifications

• •Pool operations, plant, water-quality or aquatic facility management training.
• •Experience in a premium resort, club, hotel or mixed hospitality-recreation environment.

Key responsibilities

• •Monitor assigned pool areas, communicate rules and escalate hazards or incidents immediately.
• •Prepare cabanas, towels, furniture and guest areas and respond to member requests.
• •Complete opening, cleaning, replenishment, equipment and closing checks.
• •Coordinate with the supervisor, hospitality and help-desk teams during busy periods and events.

Skills and experience

• •Current first aid and CPR; recognised pool-lifeguard qualification where assigned to lifeguard duties.
• •Confident guest communication, alert observation and reliable incident escalation.
• •Previous aquatic, recreation, resort or hospitality experience is preferred.

Desirable qualifications

• •Aquatic rescue, water-safety, hospitality or recreation training.
• •Experience with cabana, poolside or premium resort service.

Key responsibilities

• •Open, inspect and present gym, sauna, treatment and change areas to approved operating standards.
• •Welcome members, verify bookings or access and explain equipment and facility rules within training authority.
• •Coordinate treatment-room schedules, towels, amenities, cleaning handovers and member requests.
• •Respond to incidents, isolate unsafe equipment and escalate medical, maintenance or privacy concerns promptly.

Skills and experience

• •Two or more years in a gym, wellness centre, spa, hotel, resort or member recreation environment is preferred.
• •Current first aid and CPR with confident customer service, privacy and facility-safety awareness.
• •Any registration, licence or qualification required for assigned fitness, massage or treatment duties.

Desirable qualifications

• •Fitness, recreation, spa, massage, allied-health support or wellness-service training.
• •Experience with bookings, access control and premium member or hotel service.

Key responsibilities

• •Serve customers, answer product questions, verify age and process POS sales accurately.
• •Receive, rotate, display and count stock and maintain a clean, secure cellar environment.
• •Pick, pack and reconcile online or member orders and follow approved handover procedures.
• •Complete vehicle checks, delivery logs and lawful age verification for assigned delivery duties.

Skills and experience

• •Retail liquor, hospitality, warehouse, order-fulfilment or delivery experience is preferred.
• •A valid Queensland-recognised RSA for duties that serve or supply alcohol.
• •Accurate stock and POS handling, safe manual handling and a suitable driver licence for delivery appointments.

Desirable qualifications

• •Wine, beer, spirits or premium-product knowledge.
• •Local delivery, ecommerce fulfilment or member-service experience.

Key responsibilities

• •Monitor entry, identification, behaviour and venue conditions in accordance with assigned duties and Club procedures.
• •Complete patrols, incident reports, handovers, escalation and emergency-service liaison.
• •Support responsible-service, event, evacuation and emergency-management teams without exceeding licence authority.
• •De-escalate conflict professionally and protect privacy and member dignity.

Skills and experience

• •A current Queensland Security Provider Class 1 licence with the crowd-controller function for licensed-premises crowd-control duties.
• •Current first aid, strong written reporting and demonstrated conflict de-escalation capability.
• •Two or more years in licensed venue, hotel, event, retail or hospitality security is preferred.

Desirable qualifications

• •Current RSA and emergency, fire warden or mental-health first-aid training.
• •Premium hospitality, private-club or major-event experience.

Key responsibilities

• •Welcome arriving members and guests and coordinate taxis, booked transport and approved valet movements.
• •Maintain accurate vehicle, key, damage, ticket and handover records for assigned valet duties.
• •Assist with luggage, mobility requirements and directions while keeping arrival areas orderly.
• •Communicate delays, incidents and traffic concerns to management, security and drivers.

Skills and experience

• •Two or more years in hotel, valet, concierge, transport or premium guest service is preferred.
• •Excellent guest communication, safe vehicle handling and calm coordination under pressure.
• •A valid driver licence and suitable driving history for any role that includes vehicle movement.

Desirable qualifications

• •Experience driving a range of manual, automatic, luxury or accessibility vehicles.
• •First aid, concierge or tourism-service training.

Key responsibilities

• •Complete pre-start checks, passenger manifests, cleaning, fuel, defect and shift logs.
• •Transport members and guests safely on approved routes, bookings and event schedules.
• •Assist passengers with entry, exit, luggage and reasonable accessibility needs.
• •Follow fatigue, incident, emergency, privacy and lost-property procedures.

Skills and experience

• •Professional passenger, shuttle, hotel, tourism or community-transport driving experience is preferred.
• •The correct driver licence class and any Queensland driver authorisation applicable to the passenger service being delivered.
• •Suitable driving history, strong customer service and availability for evenings, weekends and events.

Desirable qualifications

• •First aid, defensive-driving or passenger-assistance training.
• •Local Whitsundays route, airport, hotel or tourism-transfer knowledge.

Key responsibilities

• •Complete scheduled and responsive cleaning across public areas, washrooms, staff areas and operational spaces.
• •Use chemicals, equipment, PPE and signage safely in accordance with SDS and training.
• •Replenish amenities, record tasks and report maintenance, damage, hazards and lost property.
• •Support event turnaround, spill response, waste separation and opening or closing presentation checks.

Skills and experience

• •Commercial cleaning experience in hospitality, hotel, healthcare, recreation or a large public venue is preferred.
• •Safe chemical, infection-control and manual-handling awareness with reliable attention to detail.
• •Availability for early, late, weekend and event shifts as rostered.

Desirable qualifications

• •Cleaning operations, infection-control, chemical safety or facilities training.
• •Experience in premium hotels, clubs, pools, gyms or wellness facilities.

Key responsibilities

• •Complete planned inspections, minor repairs, equipment checks, defect logging and maintenance handovers.
• •Coordinate approved contractors for electrical, HVAC, refrigeration, plumbing, fire, pool and specialist systems.
• •Maintain asset, key, plant-room, permit, service and compliance records within assigned authority.
• •Respond to urgent faults during operations and isolate hazards until qualified repair is completed.

Skills and experience

• •Three or more years in hotel, resort, commercial building, recreation or hospitality facilities maintenance.
• •Strong fault reporting, preventative maintenance, contractor supervision and WHS capability.
• •Relevant trade licence or competency for any regulated work personally undertaken.

Desirable qualifications

• •Trade qualification in electrical, refrigeration, plumbing, mechanical or building services.
• •Experience with building-management systems, aquatic facilities or coastal assets.

Key responsibilities

• •Process approved invoices, reconciliations, purchasing records, deposits and administrative reporting.
• •Maintain payroll inputs, staff records, leave and onboarding documents under authorised controls.
• •Support month-end, budget, audit, supplier and governance information preparation.
• •Protect financial, employee and member information and escalate discrepancies promptly.

Skills and experience

• •Three or more years in accounts or administration within hospitality, clubs, hotels or a comparable business.
• •Strong reconciliation, spreadsheet, accounting-system, document-control and confidentiality skills.
• •Demonstrated accuracy under deadlines and the ability to work within approval and segregation-of-duty controls.

Desirable qualifications

• •Certificate, diploma or degree in accounting, bookkeeping, payroll, business or administration.
• •Experience with award-based payroll, hospitality purchasing or not-for-profit administration.

Key responsibilities

• •Review guest profiles, itineraries, dietary needs, transport and approved hospitality requirements.
• •Manage arrivals, escorts, green rooms, seating, timing and discreet communication with event teams.
• •Coordinate with help desk, security, food and beverage, transport and management contacts.
• •Resolve requests calmly, protect confidentiality and complete accurate event handovers.

Skills and experience

• •Three or more years in premium hospitality, major events, luxury travel, concierge or protocol-facing service.
• •Exceptional communication, discretion, professional presentation and detailed organisation.
• •A valid Queensland-recognised RSA when assigned duties serve or supply alcohol.

Desirable qualifications

• •Additional languages, protocol, event-management or luxury-hospitality training.
• •Experience supporting high-profile guests without compromising privacy.

Key responsibilities

• •Develop event briefs, proposals, schedules, floor plans, run sheets and operational handovers.
• •Coordinate catering, beverage, technical, transport, security, supplier and accessibility requirements.
• •Maintain enquiry, contract, deposit, guest, change, incident and post-event records within delegated authority.
• •Lead event-day communication and complete feedback, cost and improvement reviews after delivery.

Skills and experience

• •Three or more years in hospitality events, functions, conferences, weddings, sport or venue coordination.
• •Strong client communication, run-sheet, supplier, budget and multi-department coordination skills.
• •Availability for event schedules, evenings and weekends; RSA where duties serve or supply alcohol.

Desirable qualifications

• •Event management, hospitality, tourism or project-coordination qualification.
• •Club, sailing, major-event, luxury hospitality or pre-opening experience.

Key responsibilities

• •Prepare appropriate sets or entertainment plans against the approved event brief and audience profile.
• •Coordinate arrival, setup, soundcheck, performance, announcements and pack-down with the event lead.
• •Operate safely within venue sound, access, electrical, copyright and conduct requirements.
• •Adapt professionally to schedule, audience and management directions during live events.

Skills and experience

• •A demonstrated club, hospitality, wedding, corporate or major-event performance portfolio.
• •Reliable professional equipment where required and the ability to integrate with venue systems.
• •Appropriate public-liability cover and business documentation for contractor engagements.

Desirable qualifications

• •Experience with premium venues, waterfront events, member clubs or mixed-age audiences.
• •MC, live-music, production or multi-format entertainment capability.

Key responsibilities

• •Review event briefs, prepare system plans and complete safe setup, testing, operation and pack-down.
• •Mix or cue audio, displays, microphones, lighting and playback to programme requirements.
• •Maintain equipment registers, cable and access safety, fault reports and secure storage.
• •Coordinate with presenters, performers, event leads and external production suppliers.

Skills and experience

• •Three or more years supporting live venues, corporate functions, performances or outdoor events is preferred.
• •Demonstrated AV system competence and safe electrical, working-at-height and rigging practices.
• •Any electrical licence, high-risk competency or other authorisation required for the assigned work.

Desirable qualifications

• •Formal audio, lighting, broadcast, production or event-technology training.
• •Experience with hybrid meetings, waterfront events and weather-sensitive outdoor production.

Key responsibilities

• •Prepare from the approved run sheet, scripts, pronunciations, sponsor acknowledgements and safety messages.
• •Deliver clear introductions, transitions, interviews, results and announcements to time.
• •Coordinate live changes with event, technical, competition and management teams.
• •Maintain appropriate tone, impartiality and Club standards throughout the engagement.

Skills and experience

• •A demonstrated presenting, broadcasting, public-speaking or event-hosting portfolio.
• •Professional communication, briefing discipline, timing and the ability to respond calmly live.
• •Availability for rehearsals, briefings, weekends and event schedules as contracted.

Desirable qualifications

• •Marine, sailing, sport, hospitality or tourism knowledge relevant to Club events.
• •Broadcast, journalism, theatre, communications or event-management training.